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Emergency & Safety Information

At Devaney Energy, we take safety seriously, your safety is our highest priority. Below, you will learn what to do in case of an emergency, how to recognize propane or heating oil risks, and when to call emergency services vs. our support team.

A Devaney Energy driver waving to homeowners outside their brick house

What to do if you smell propane or gas

Keeping You Safe

If you smell gas or propane around your home, extinguish all open flames, avoid outlets, electrical switches, phones, and appliances, and evacuate everyone from the area immediately. Call 911 or your local fire department from a safe distance and wait for responders to arrive.

  • When to Call 911

    If you suspect a leak, odor, smoke, or an active fire, call emergency services immediately, followed by Devaney Energy.

  • When to Call Devaney

    If you experience a sudden loss of heating or cooling, or have equipment issues, call us at 866-964-8383.

  • Wait for Inspection

    Our certified technicians can ensure your system is ready to go back online after an emergency shutdown.

Available 24/7, 365 days a year

We’re here to help answer questions and get your heating or cooling systems back up and running. If this is an emergency, call 911 from a safe distance.

Extinguish open flames and exit the building immediately. If safe to do so, shut off the gas at the tank and leave the area immediately. Call emergency services from outside your home. Call 911 or your local fire department, followed by Devaney Energy.

Propane can smell like rotten eggs, a skunk spray, or a dead animal. Propane can experience odor fade, so even if the smell is faint, you should call emergency services.

In rare cases, the smell of propane can fade, making it harder to detect. We recommend installing propane gas detectors near sleeping areas and your appliances for extra peace of mind.

Check your thermostat, emergency switch, and fuel level. If your system is still not working, call us, and we can help.

Pressing this button repeatedly can pump fuel into the combustion chamber, which creates a fire hazard and can also lead to costly equipment repairs.

Running out of propane can pose a safety risk due to air and moisture entering the system. Empty tanks require a professional leak check by a certified technician before refilling and use.

Carbon monoxide is an odorless and colorless gas produced by improper fuel combustion. Ensure you have carbon monoxide detectors installed on every level of your home and evacuate the area immediately if you detect carbon monoxide.

  • Heating Oil

    Stay warm all winter long with dependable automatic oil delivery from Devaney Energy. We proudly use ultra-low sulfur heating oil that works with your existing heating equipment.

  • Propane

    Home heating, hot water, and everything in between. Devaney Energy makes it easy to keep your propane tanks full and your equipment running smoothly.

  • Become a Customer

    Become a Devaney Energy customer today and find out why our neighbors have been talking about The Devaney Difference since 1934.