Terms of Use

Our website and online forms are not monitored around the clock. If you smell gas or suspect a leak, leave the area right away and call 911, then call our emergency line at 866-964-8383. Never use our website to report an emergency.

You may use the site to learn about our products and services and to contact us. You agree not to:

• Use the site for anything unlawful
• Submit false or misleading information, or someone else’s information without their permission
• Try to gain unauthorized access to the site, its systems or its data
• Interfere with the site’s operation, including by sending spam or automated traffic
• Copy or scrape site content except as these terms allow

We work to keep the site accurate and current, but prices, specials, service areas and availability can change without notice. Nothing on the site is an offer to sell or creates a contract. Your pricing, delivery and service are governed by your agreement with us.

Our service area lookup is a guide only. We confirm availability when you contact us.

Safety information on the site is general guidance. It doesn’t replace instructions from a qualified technician or your equipment’s manufacturer.

When you submit a form, you confirm that the information is accurate and that you have the right to share it. In addition:

• Service appointment requests are not confirmed until we contact you.
• Refer a Friend: you confirm that your friend has agreed to share their contact information and to hear from us.
• Job applications: submitting an application doesn’t guarantee an interview or employment.
• Commercial customer applications: the credit terms and authorizations in the application apply in addition to these terms. Submitting an application doesn’t guarantee approval.

Our Privacy Policy explains how we collect, use and protect the information you share with us.

Our residential customer application (app.devaneyenergy.com) and customer account portal (myaccount.devaneyenergy.com) run on separate platforms and may have their own terms. Your account and service agreements with us also apply when you use them.

The site links to other websites, including our financing partner Synchrony, Google, social media and community organizations we support. We don’t control these sites and aren’t responsible for their content or practices. Their own terms and privacy policies apply.

Financing through Synchrony is subject to credit approval and Synchrony’s terms.

We also use third-party services to run and improve the site, such as video hosting, spam protection, analytics and advertising tools. Our Privacy Policy describes them.

Customer reviews shown on the site are shared from Google. They reflect individual customers’ experiences and opinions.

The text, photos, graphics, logos and videos on the site belong to Devaney Energy or our licensors and are protected by copyright and trademark law. You may view, print or share site content for personal, noncommercial use. Any other use requires our written permission.

The site is provided “as is” and “as available.” To the fullest extent permitted by law, we make no warranties about the site or its content, express or implied, including that the site will be uninterrupted, error-free or free of harmful components. This doesn’t affect any warranty on products or services we provide under your agreement with us.

To the fullest extent permitted by law, Devaney Energy is not liable for any indirect, incidental, special or consequential damages arising from your use of, or inability to use, the site. Nothing in these terms limits liability that can’t be limited by law.

These terms are governed by the laws of the Commonwealth of Massachusetts. Any dispute about the site or these terms will be handled in the state or federal courts located in Massachusetts.

We may update these terms from time to time. The date below shows when they last changed. Using the site after an update means you accept the updated terms.