Privacy Policy

Information you give us:

• Contact details: your name, address, phone number and email address
• Service details: your service address, appointment requests and the messages you send us
• Job applications: your resume and the position you’re applying for
• Referrals: the contact information you share about a friend through Refer a Friend
• Commercial customer applications: business details, Federal ID number, tax-exempt forms, officer and contact information, bank and trade references, and your signature
• Billing information: payment and account details when you become a customer

Information collected automatically when you use our website:

• Form security: your IP address and browser type, stored with each form submission to help prevent spam and fraud
• Service area lookup: the zip codes entered, but not who entered them
• Site usage: pages visited, how you arrived at the site and similar activity, through analytics and advertising cookies (see Cookies below)

• To provide fuel delivery, service and support
• To respond to your requests and schedule appointments
• To review credit and employment applications
• To process payments and keep billing records
• To contact you about your service, your account, events and updates
• To understand how our website is used, improve it and measure our advertising
• To protect our website and business from spam, fraud and security threats
• To comply with legal obligations

We do not sell your personal information. We share it only:

• With service providers that help us run our business and website, such as website hosting, email delivery, spam protection, analytics, advertising, customer management, our online application and account portals, and payment processing. They may use your information only to provide services to us.
• With the references you list on a commercial customer application, so we can check them.
• When required by law, or to protect the rights, property or safety of Devaney Energy, our customers or others.
• If our business changes hands, as part of a merger, sale or similar transaction.

Cookies are small files a website stores in your browser. We use:

• Google Analytics to understand how visitors use our website
• Google Ads to measure our advertising and show our ads on other websites
• Vimeo, which sets cookies when you play one of our videos
• Cloudflare Turnstile, which checks that form submissions come from a person and not a bot

You can block or delete cookies in your browser settings. You can also opt out of Google Analytics with Google’s opt-out browser add-on (opens in a new tab) and manage Google ads in Google’s ad settings (opens in a new tab). Our website does not currently respond to “Do Not Track” signals.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the sharing described above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can stop receiving messages at any time by replying STOP. Reply HELP for help. Message and data rates may apply. Message frequency varies.

We keep personal information as long as we need it for the purposes in this policy, including our customer relationship, billing, tax and legal requirements. Website form submissions, including uploaded files, are deleted once we no longer need them.

We use reasonable administrative, technical and physical safeguards to protect your information. Files you upload through our website can be opened only by authorized staff. No method of storing or sending information is completely secure, so we can’t guarantee absolute security.

You can ask us to:

• Tell you what personal information we have about you and give you a copy
• Correct information that’s wrong or incomplete
• Delete your information, unless we need to keep it for billing, legal or other required purposes
• Stop sending you marketing messages

To make a request, contact us using the details below. We may need to confirm your identity first.

Our website is not intended for children under 13, and we do not knowingly collect their personal information.

Our online customer application (app.devaneyenergy.com), customer account portal (myaccount.devaneyenergy.com), financing partner Synchrony and the social media sites we link to have their own privacy practices. Please review their policies when you use them.

We may update this policy from time to time. The effective date below shows when it last changed.